Privacy Policy

Last updated: March 5, 2026

Moonodo operates this store and website (the "Services"), powered by Shopify. This Privacy Policy explains how we collect, use, and disclose your personal information when you use the Services. If there is a conflict between our Terms of Service and this Privacy Policy, this Policy controls for personal information matters.

By using the Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Sources of Personal Information

Directly from you (account creation, usage, communication).
Automatically via the Services (cookies, log files, web beacons). See our Cookie Policy for preference management.
Service providers and partners (payment processors, shipping carriers, etc.), who must comply with this Policy.

How We Use Your Information

Provide and improve Services: process orders, manage accounts, fulfill shipments, personalize experiences.
Marketing: send promotional communications; you may opt out via email "Unsubscribe" links or support@moonodo.com.
Security: authenticate accounts, prevent fraud, protect the Services and users.
Communication: provide customer support and maintain business relationships.
Legal compliance: respond to legal requests, enforce terms, resolve disputes.

Disclosure to Third Parties

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

We may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation
To protect and defend the rights or property of Moonodo, Inc
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

- Facebook: https://www.facebook.com/settings/?tab=ads
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Relationship with Shopify

Shopify hosts the Services and processes personal information on our behalf. For details on Shopify’s data practices and your related rights, visit the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

Do Not Track

We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

Third Party Websites

We are not responsible for the privacy practices of third-party websites linked to the Services. Review their policies before using them.

Children's Data

The Services are not for minors. We do not intentionally collect data from children under the age of majority (under 13 in the U.S., per COPPA). Parents/guardians may request data deletion via contact details below.

Security and Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Your Rights

Depending on your location, you may access, correct, delete, or transfer your personal information. You may also designate an authorized agent to make requests on your behalf. Please note that we may ask you to verify your identity before responding to such requests.

Complaints

International Transfers

We may transfer data outside your country. For EEA/UK transfers, we use EU Standard Contractual Clauses or equivalent UK contracts, unless the destination country is deemed to provide adequate data protection.

Policy Updates

We may update this Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Revised versions will be posted on this website with an updated "Last updated" date and we will provide notice as required by applicable law.